Terms & Conditions

The website Gulmore.in is operated by Gulmore Seller Services Private Limited, with its registered office at Nirala Nagar, Near Old Bus Stand, Bilaspur, Chhattisgarh, India - 495001. Please review the Conditions of Use document carefully before accessing or using the Gulmore.in website. By using the website, you agree to be bound by Gulmore's Conditions of Use. Personal information collected and processed through Gulmore's services is handled in accordance with our Privacy Notice, which ensures that information is not shared with any other entity. We maintain stringent privacy controls either under our Privacy Notice or through practices that are equally protective. While we do work with third-party service providers to fulfill orders and deliver packages, we ensure these activities align with our Privacy Notice. For detailed information on our privacy and security practices, please refer to our Privacy Notice. If you have any questions or concerns related to Gulmore.in, you can reach us by visiting our contact page: contact-us

Conditions Relating to Your Use of Gulmore.in

  1. Your Account
  2. If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account.

  3. Privacy
  4. Please review our Privacy Notice Privacy Notice, which also governs your visit to Gulmore.in, to understand our practices. The personal information / data provided to us by you during the course of usage of Gulmore.in will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

  5. E-Platform for Communication
  6. You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location. You further agree and acknowledge that Gulmore is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on Gulmore.in.

  7. Access to Gulmore.in
  8. We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

  9. Licence for website access
  10. Subject to your compliance with these Conditions of Use and payment of applicable fees, if any, Gulmore Seller Services Private Limited grants you a limited licence to access and make personal use of this website,but not to download (other than page caching) or modify it, or any portion of it

  11. Your Conduct
  12. You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and not Gulmore.in, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

  13. Reviews, comments, communications and other content
  14. Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content does / is not illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm)

  15. Copyright, authors' rights and database rights
  16. All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Gulmore Seller Services Private Limited, its affiliates or its content suppliers and is protected by India and international copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of Gulmore Seller Services Private Limited and its affiliates and is protected by laws of India and international copyright and database right laws. All software used on this website is the property of Gulmore Seller Services Private Limited, its affiliates or its software suppliers and is protected by India and international copyright and author' rights laws.

  17. Trademarks
  18. GULMORE.IN, GULMORE, THE GULMORE LOGO, and other marks indicated on our website are trademarks or registered trademarks of Gulmore.in

  19. Disclaimer
  20. You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.

  21. Communications
  22. When you visit Gulmore.in, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website.

  23. Alteration of Service or Amendments to the Conditions
  24. We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

  25. Events beyond our reasonable control
  26. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

  27. Governing law and Jurisdiction
  28. These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.

Conditions Relating to the Sale of Products to You

  1. Governing law and Jurisdiction
  2. This section deals with conditions relating to the sale of products on the website by us to you.

  3. Our Contract
  4. Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you and an e-mail confirmation is sent to you that the product has been dispatched to you (the "Dispatch Confirmation E-mail"). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between you and us for the product(s) specified in that Dispatch Confirmation E-mail.

  5. Returns
  6. Most items purchased from sellers listed on Gulmore.in are returnable within the return window, except those that are explicitly identified as not returnable. The return is processed only if:

    1. it is determined that the product was not damaged while in your possession;
    2. the product is not different from what was shipped to you;
    3. the product is returned in original condition (with brand's/manufacturer's box, MRP tag intact, user manual, warranty card and accessories)
    4. You can review return policy for products listed on Gulmore.in by clickinghere
    Please review our Returns Policy, which applies to products sold by us.

  7. Pricing and availability
  8. We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.

  9. Taxes
  10. You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.

  11. Communications
  12. When you visit Gulmore.in, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.

  13. Losses
  14. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of goods by us to you was formed.

  15. Alteration or Amendments to the Conditions
  16. We reserve the right to make changes to our policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Sale in force at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

  17. Events beyond our reasonable control
  18. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

  19. Governing Law and Jurisdiction
  20. These conditions are governed by and construed in accordance with the laws of India, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.

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